Enterprise-grade AI. Regulator-grade compliance.
Every dealership runs in an isolated environment. TCPA, CASL, GDPR and CCPA controls are built in, every conversation is audited, and customer data never leaves our trust boundary or trains outside models.
Enterprise-grade AI. Regulator-grade compliance.
Data segmentation by default. Privacy regulations baked in. Every conversation audited and opt-out respected.
Data Segmentation
Every dealership operates in an isolated environment. No data overlap, no unauthorized access across tenants.
TCPA & CASL
Proper consent capture, opt-out enforcement, quiet-hours guardrails, and full audit log on every outbound.
GDPR & CCPA
Global privacy by design. Customers can access, modify, or delete data on request. Trust standards that scale internationally.
AI Transparency
Ethical guardrails, bias monitoring, and full visibility into how AI made every decision. No black-box surprises.
Security questions
How does the Secure Cascading LLM architecture work?
Our proprietary Secure Cascading LLM routes each customer interaction across frontier models from Anthropic, OpenAI, and Google — selecting the optimal model for speed, accuracy, and cost. Simple inquiries are handled by fast, efficient models; complex, multi-step workflows like VIN-level service history, warranty lookups, or F&I questions escalate to more powerful models — all in real time, invisible to the customer. Your customer data is never used to train any underlying model and never leaves our trust boundary.
Do you use AI Proxy?
No. Alpha Drive AI does not use AI Proxy. We built our own secure AI infrastructure from the ground up — every model call, every integration, and every piece of customer data flows through systems we own and operate. That means no third-party middleman touching your customer conversations, no opaque routing, and no data leaving the Alpha Drive trust boundary.
How is my customer data protected?
Alpha Drive AI operates under SOC 2, TCPA, CASL, GDPR, and CCPA controls. Your customer data stays inside Alpha's trust boundary — it is never shared with third parties, never used to train external models, and never routed through an external AI proxy. Full audit logs, role-based access, and configurable retention policies are available at the dealer-group level.
See Alpha Drive AI run your store.
A 20-minute demo: a live conversation against your own scenario, and an ROI estimate from your last month of phone data.