Now Live Alpha Drive AI 3.0 is here — faster conversations, all-new voices, and a smarter platform. See what's new →
Command Center

One console. Every rooftop.

See every AI and agent conversation, outcome and integration health for one store or two hundred. Roll up revenue, sentiment and opportunity in real time.

Live revenue attribution
Group roll-ups and rooftop controls
Compliance audit log

One console. Every rooftop.

See every AI conversation, outcome, and integration health — for one store or two hundred. Roll up revenue, sentiment, and opportunity in real time.

  • Unified activity feed across inbound, outbound, and every channel
  • Live revenue attribution — know what Alpha booked this hour
  • Dealer-group roll-ups, multi-rooftop controls, advisor performance
  • Configurable guardrails, escalation rules, and compliance audit log
See the Command Center →
Command CenterToday · Kollective Auto Group
Live
Today's rollup · 12 rooftops
Calls handled: 1,847 · Appointments booked: 312 · RO lift: +$48,200
Sales leads captured: 94 · Test drives booked: 41 · New pipeline: $1.2M
Sentiment: 0.89 · Recalls recovered: 27 · Declined service revived: 12
3 rooftops flagged for advisor coverage · 1 DMS sync issue auto-resolved

Every rooftop, one screen.

Activity
Unified feed

Every inbound and outbound conversation across voice, text, chat and email, AI and agent alike, in one timeline.

Revenue
Live attribution

Appointments booked, ROs created and dollars attributed to Alpha this hour, this week, this month.

Groups
Multi-rooftop controls

Roll-ups by region and store, advisor coverage flags, rooftop-specific knowledge bases and role-based access.

Compliance
Audit log

Consent, disclosure, quiet-hours and opt-out records on every outbound touch, exportable for review.

Questions on this page

Who uses the Command Center?

General managers, fixed ops directors, BDC managers and group operators. Role-based access shows each person the rooftops and metrics they own.

Can I see AI and live agent conversations together?

Yes. Every conversation, whether Alpha handled it, a Live Assist agent did, or it was transferred to your advisor or salesperson, appears in the same feed with the same outcome tagging, so total conversion is measured on every call.

How is revenue attributed?

Appointments and ROs that Alpha books or recovers are written to the DMS and matched back, so the console shows dollars attributed to specific campaigns, rooftops and time windows rather than call counts.

Does it replace our existing reporting?

It complements it. The Command Center covers the conversation layer: capture, outcomes, sentiment and compliance. Financial reporting stays in your DMS, and Alpha can push summaries to Teams, Slack or email.

See Alpha Drive AI run your store.

A 20-minute demo: a live conversation against your own scenario, and an ROI estimate from your last month of phone data.

Book a demo