The receptionist that never misses a call.
"Press 1 for service, press 2 for sales" is a conversion killer. IVR Pro answers every inbound call, understands intent, and resolves it or routes it to the right person with context.
The receptionist that never misses a call.
"Press 1 for service, press 2 for sales" is a conversion killer. Alpha answers every inbound call, understands intent, and intelligently routes — or resolves end-to-end without a human. 50% of all inbound communication for a dealer can be handled by AI alone.
- Sub-second pickup, no phone-tree frustration
- Smart routing based on intent, dealership hours, and advisor availability
- Up to 50% of inbound communication handled end-to-end — no human needed
- When a human is needed, Alpha transfers to Live Assist agents or pushes to Teams, Slack, email, or our app — every conversation tracked
Questions on this page
What is an AI receptionist for car dealerships?
Software that answers the dealership's main line, understands what the caller wants in natural language, and either resolves the request or routes the call to the right department or person. It replaces the numbered phone tree.
How fast does IVR Pro answer?
Sub-second pickup, with no hold queue and no menu. Callers state what they need and are routed or served immediately.
Can it resolve calls without a human?
Yes. Hours, directions, appointment booking, status checks and common questions are handled end-to-end. Up to half of a dealership's inbound communication can be completed by the AI alone.
What happens when the caller needs a person?
IVR Pro transfers to the right advisor or salesperson, or pushes the conversation to Teams, Slack, email or the Alpha Drive app, with intent and context attached. If your team is busy or off shift, a Live Assist agent takes it.
Do I still need a receptionist or BDC behind IVR Pro?
Only if you want one. Every AI receptionist routes calls to your staff. IVR Pro is the only one backed by Live Assist agents, so the store can run without an internal receptionist or BDC layer, or keep them and use Alpha for overflow.
See Alpha Drive AI run your store.
A 20-minute demo: a live conversation against your own scenario, and an ROI estimate from your last month of phone data.