When the weather turns, your phones won't wait.
Motorcycles, ATVs, UTVs, side-by-sides, snowmobiles and personal watercraft: the first warm (or snowy) weekend sends everyone to the phone. Alpha Drive AI answers every call, books service, captures sales leads, and hands off to your team, or to Live Assist agents if you add them, the moment it should.
In short. Alpha Drive AI answers every powersports and motorsports dealership call, books service through your website, handles parts questions and captures unit leads, with live agents available as an add-on from day one.
The calls powersports stores get.
Seasonal prep, tires, batteries and repairs, booked with the unit and the issue.
Availability questions captured and routed to parts, or answered from your rules.
Model, budget and trade interest captured and sent to sales right away.
Status and pickup questions handled, so your writers stay with customers.
Two seasons, one platform.
Spring riding and winter sledding both arrive all at once. Alpha covers the spikes and keeps the off-season productive.
Every tune-up and battery call answered the same day.
Snowmobile prep and repairs booked as fast as they come in.
Your customers call when they ride. Alpha answers, and hands off to a person when needed.
No online scheduler? No problem.
Alpha Drive AI books through your own website. If you take appointments online, it schedules them there. If you use a service request form, it fills in and submits that form for the customer. And if you'd rather connect your DMS, we do that too.
Alpha uses secure, supervised browser automation on your customer-facing website. With online booking, it checks availability and schedules the appointment. With a service request form, it submits the form with everything your team needs. No new software for your team.
Already on a dealer management system with an integration path, or want one? We connect Alpha Drive AI directly to it. A one-time DMS integration fee applies.
Add live agents from our BDC team from your first day: overflow, after hours, complex service questions and anything a customer would rather talk through with a person. Live Assist is an optional add-on.
About Alpha Drive AI for powersports and motorsports dealers
Can Alpha Drive AI handle powersports parts and sales calls?
Yes. It answers parts availability questions from your rules or routes them to the parts counter, and captures model, budget and trade interest for sales, routing hot leads to a salesperson right away.
Do I need an online scheduler to use Alpha Drive AI?
No. Alpha Drive AI works through your customer-facing website using secure, supervised browser automation. If you offer online booking, it schedules the appointment there. If you use a service request or contact form, it submits that form for the customer with the unit, service and contact details your team needs. If you want a direct DMS integration instead, we can build it for a one-time DMS integration fee.
Is Live Assist available from day one?
Yes. Live Assist is an optional add-on, and you can turn it on from your first day. Live agents from Alpha's BDC team, operating since 1993, handle overflow, after-hours calls and conversations a customer would rather have with a person. Calls can also transfer to your own staff with the full conversation attached.
How does Alpha Drive AI handle the seasonal rush?
The AI answers every call at once, with no hold time, so call volume can triple in spring without adding staff. Add Live Assist and agents cover overflow and complex calls. In the off-season, the same platform handles winterization, storage and maintenance outreach.
Is my customer data secure?
Yes. Customer data stays inside Alpha's trust boundary, is never used to train any model, and each dealership runs in its own isolated environment with role-based access and full audit logs. See the security page for details.
Related: All RV, powersports & marine · RV dealers · Marine dealers · Live Assist · Security
Get ahead of your next season.
A 20-minute demo built around your store: a live call on your own service scenarios, and a look at how Alpha books through your own website.